I originally left FFF a very positive review after receiving a payout in August 2026. At the time, I appreciated the customer service and had confidence in the company. I discovered FFF through the July Apex Arena 1.0 championship, where I won prizes in Maximum Profit, Profit Factor, and Best Return-to-Risk Ratio. FFF's competitive pricing and clear dashboard rules encouraged me to become a customer. Unfortunately, my latest experience has been very disappointing. On October 22, 2026, FFF denied my $500 payout and accused me of violating an All-or-Nothing Trading and Account Rolling policy. What concerns me is that the policy page appeared as updated that same day, while the company used it to assess trading activity going back weeks. I had not knowingly traded under this restriction, and I could not find the specific rule among the dashboard requirements I had relied on. I have asked FFF to clarify when the policy was introduced, where and when it was communicated to me, and why my large winning trades are being treated as evidence of prohibited conduct. I held positions over time and allowed the market to develop; I do not believe a large winning trade alone establishes account rolling. I have also received a detailed trading report, but it has not resolved my central concern about the policy's timing and prior disclosure. I have requested a fair review and a clear explanation of the payout denial. I am sharing this because my earlier positive review reflected my genuine experience at that time. This new experience has changed my assessment, and I believe prospective customers should have the benefit of hearing both sides. I will update this review if FFF provides a satisfactory explanation and resolves the dispute.
