AlphaFutures has officially resolved the uncertainty surrounding its Premium Plan following a week of operational adjustments caused by its split with a former partner. The firm has confirmed that all users with "approved for pay" status on Premium Plans will receive their funds, addressing the "Premium Pending" status currently visible on dashboards.
Payout Schedule and Batch Processing
While the initial response to the partner transition involved issuing refunds to ensure fairness, AlphaFutures is now moving forward with direct payouts for Premium accounts in a staggered manner.
- First Batch: 10% of outstanding Premium Account payouts have been processed today.
- Remaining Payments: The rest of the payouts will be completed in subsequent batches.
- Communication: Affected users will receive direct emails with specific timelines to ensure effective communication.
Zero and Advanced Accounts
Standard operations for other account types are returning to normal immediately to ensure service fluidity.
Same-Day Payouts
Payouts for Zero and Advanced accounts will revert to same-day processing starting tomorrow. This marks a return to the firm's typical service level for the majority of its active traders.
Active Premium Accounts
For those traders currently holding active Premium Accounts, the refund process remains in effect and has not changed. The firm continues to process these refunds alongside the batch payouts for those awaiting profit withdrawals.
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